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Terms of Use

Effective date: August 2, 2026

These Terms of Use ("Terms") are a binding agreement between Omega Logic LLC, a Delaware limited liability company operating AutoCampaign.ai ("AutoCampaign," "we," "us," "our"), and the business on whose behalf you accept them ("you," "your"). By creating an account or using the AutoCampaign platform and website (the "Services"), you accept these Terms and confirm that you have authority to bind your business.

If anything here is unclear, email support@autocampaign.ai before you rely on it.

1. Eligibility

AutoCampaign is for business use only. You must be at least 18 years old to use the Services. The Services are not directed to consumers or children, and you may not use them for personal, family, or household purposes.

2. The Service

AutoCampaign is a multi-channel marketing automation platform: SMS, email, and WhatsApp campaigns; AI Employees and AI-assisted content; landing pages and lead forms; appointment scheduling; automation workflows; contact management (CRM); analytics and dashboards; team collaboration; APIs and webhooks; and third-party integrations.

We improve the platform continuously and may add, change, or retire features. If a change materially reduces core functionality you have paid for, you may cancel your subscription and receive a pro-rata refund of prepaid, unused fees for the remaining period.

3. Your account

  • Provide accurate registration information and keep it current.
  • Keep your credentials confidential. You are responsible for all activity under your account, including your team members' activity.
  • Account administrators control roles and permissions for their organization.
  • Tell us immediately at support@autocampaign.ai if you suspect unauthorized access.

4. Free trial

New organizations may receive a free trial (14 days unless stated otherwise at signup). Trials may have limited features, are limited to one per organization, and may be changed or discontinued at any time. If you do not subscribe, trial data is deleted 90 days after the trial ends.

5. Subscriptions and billing

  • Plans and pricing are listed on our pricing page. Payments are processed by Stripe.
  • Auto-renewal. Subscriptions renew automatically — monthly or annually, per your plan — until you cancel. Your payment method is charged at each renewal.
  • Upgrades take effect immediately, with a pro-rata charge for the remainder of the billing period. Downgrades take effect at the end of the current billing period.
  • Price changes apply from your next renewal, and we will give you at least 30 days' notice.
  • Taxes. Fees exclude taxes; you are responsible for any applicable sales or similar taxes (we are responsible for taxes on our income).
  • Failed payments may result in suspension of the Services after we notify you and retry.
  • Cancellation. You can cancel anytime from your dashboard or by emailing support@autocampaign.ai. Cancellation stops future billing; you keep access through the end of the paid period.

6. Credits and usage limits

  • Some features consume prepaid credits (for example, messages and AI usage). Credits are drawn down as you use them.
  • Credits roll over while your subscription is active, expire when your account closes, are not redeemable for cash, and are non-refundable.
  • Plans include usage limits (such as contacts, sends, and seats), which we enforce. We may throttle or pause usage that exceeds your plan.
  • Carrier fees and surcharges (including A2P 10DLC carrier pass-through fees) are set by telecom carriers, may change, and are passed through to you in addition to your plan fees.

7. Refunds

All fees are non-refundable except where these Terms or applicable law say otherwise. The free trial is your evaluation period. Cancelling stops future billing but does not refund the current period.

8. Your content and data

  • You own your data. Contact lists, messages, campaign content, files, and other material you submit ("Customer Data") remain yours. You grant us a limited license to host and process Customer Data solely to provide the Services.
  • You own AI outputs you generate with the Services, to the extent we have any rights in them — but you are responsible for how you use them (see Section 11).
  • We do not use Customer Data to train AI models.
  • We may use aggregated, de-identified usage data (which identifies neither you nor your contacts) to operate and improve the Services.
  • You are responsible for the legality, accuracy, and rights-clearance of Customer Data, including having a lawful basis to upload every contact.
  • If you send us feedback, we may use it without restriction or obligation.

9. Messaging compliance — your obligations

This section matters most. You — not AutoCampaign — are the sender of your messages, and you are responsible for sending them lawfully.

  • Consent. You may only message people who have given you the consent the law requires — including prior express written consent for marketing SMS in the United States (TCPA). Keep records of that consent.
  • Opt-outs. Honor opt-outs immediately. The platform automatically processes STOP and similar keywords and unsubscribe links, but the legal responsibility to honor opt-outs is yours.
  • Quiet hours. Respect legally required calling/texting windows. The platform's quiet-hours features support this; they do not replace your own compliance.
  • A2P 10DLC registration. To send application-to-person SMS to US numbers, you must register your own brand and messaging campaigns with the carriers. The platform includes registration workflows that submit and track this registration through your connected messaging provider — but the registration is yours: your information must be truthful and kept current, and carriers (not AutoCampaign) control approval, timing, and fees. Unregistered or misregistered traffic may be blocked, filtered, or surcharged by carriers, and we may suspend sending that puts our platform's carrier standing at risk.
  • Email. Comply with CAN-SPAM: accurate headers and subject lines, a working unsubscribe honored within 10 business days, and your valid postal address in every commercial email. For Canadian recipients, comply with CASL's consent requirements.
  • WhatsApp. Message only contacts who have opted in. Your use of WhatsApp through AutoCampaign is governed by these Terms and our Privacy Policy; Meta's WhatsApp Business terms and policies also apply to Meta's platform, including message template approval.
  • Carrier and industry rules. Comply with applicable carrier policies and CTIA guidelines, including bans on prohibited content categories (such as content related to illegal substances, hate, or deceptive marketing).
  • Compliance features are tools, not legal advice. Our opt-out handling, consent records, and quiet-hours features support your compliance program; they do not replace it or constitute legal advice.

10. Acceptable use

You may not use the Services to:

  • Send messages to people who have not consented, or to purchased, rented, or harvested contact lists
  • Break the law, or promote illegal products or activity
  • Deceive, defraud, phish, or impersonate others
  • Harass, threaten, or abuse anyone
  • Send malware or malicious content
  • Infringe intellectual property or privacy rights
  • Probe, scan, or test the vulnerability of the Services, or access them without authorization
  • Scrape the Services, resell them without our written consent, or interfere with their operation or other customers' use

We may remove content or suspend accounts that violate this section (see Section 18).

11. AI features

  • AI outputs are generated by software. They can be inaccurate, incomplete, or similar to outputs generated for others. Review AI content before you send it or rely on it.
  • You configure your AI Employees — their instructions, knowledge, and permitted actions — and you are responsible for what they send on your behalf.
  • AI outputs are not legal, medical, financial, or other professional advice.
  • Where the law requires disclosing that a consumer is interacting with an automated system, you must make that disclosure.
  • We may set reasonable limits on AI usage to protect service quality.

12. Prohibited data

Do not submit to the Services:

  • Protected health information (PHI) subject to HIPAA. AutoCampaign is not a HIPAA covered entity or business associate and does not sign Business Associate Agreements.
  • Payment card numbers (outside our Stripe checkout), Social Security numbers, or government-issued ID numbers
  • Any data you do not have the legal right to use

13. APIs and webhooks

API keys are confidential credentials — keep them secret and rotate them if exposed. We may apply rate limits, and we may throttle or suspend API access that degrades the Services. We will give reasonable notice before discontinuing or materially changing a documented API.

14. Third-party services

The Services interoperate with third-party services (Stripe, Twilio, Telnyx, SendGrid, Meta, Google, OpenAI, and others) and with integrations you choose to connect. Third-party services are governed by their own terms, and we are not responsible for them. Message delivery depends on telecom carriers and platforms we do not control; we do not guarantee delivery, delivery rates, or placement.

15. Beta features

Features labeled beta, preview, or early access are provided as-is, may change or be discontinued at any time, and may be excluded from support commitments.

16. Availability and support

We work to keep the Services available and performant, but we do not guarantee uninterrupted or error-free operation, and we may perform maintenance (with notice where practical). Support is available at support@autocampaign.ai.

17. Intellectual property

The Services — software, design, and content we created — are owned by Omega Logic LLC and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Services during your subscription. We welcome copyright concerns under the DMCA: send notices (and counter-notices) to support@autocampaign.ai or our postal address below, and we will respond, including terminating repeat infringers.

18. Suspension and termination

  • By you: cancel anytime (Section 5).
  • By us: we may suspend or terminate your access if you materially breach these Terms, fail to pay, create legal risk, or endanger the platform — including sending that threatens carrier standing or deliverability for other customers. Where practical, we will notify you and give you a chance to fix the problem first.
  • After termination: your access ends. You have 90 days to export Customer Data (via dashboard or by request), after which it is deleted per our Privacy Policy. Sections that by their nature should survive (including Sections 7, 8, and 19–22) survive termination.

19. Disclaimer of warranties

The Services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, that messages will be delivered, or that AI outputs will be accurate.

20. Limitation of liability

To the maximum extent permitted by law:

  • Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data — even if advised of the possibility.
  • Our total liability for all claims arising out of the Services is limited to the amount you paid us in the 12 months before the claim, or $100, whichever is greater.
  • These limits do not apply to your payment obligations or your indemnification obligations under Section 21.

Some jurisdictions do not allow certain limitations; in those places, these limits apply to the fullest extent permitted.

21. Indemnification

You will defend and indemnify Omega Logic LLC and its officers, employees, and agents against claims, damages, and costs (including reasonable attorneys' fees) arising from: (a) Customer Data or content you submit or generate; (b) your messages and communications — including claims under the TCPA, CAN-SPAM, CASL, or similar laws, or any failure to obtain required consent; (c) your violation of these Terms or applicable law; or (d) actions taken by AI Employees as you configured them. We will notify you promptly of any claim and may participate in the defense; you may not settle a claim that imposes obligations on us without our consent.

22. Governing law and disputes

  • Governing law. These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules.
  • Talk to us first. Before filing a claim, email support@autocampaign.ai and give us 30 days to work it out in good faith.
  • Arbitration. Any dispute not resolved informally will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, by a single arbitrator, in English, conducted remotely or in Dover, Delaware. Judgment on the award may be entered in any court with jurisdiction.
  • Individual claims only. Disputes must be brought individually. Both parties waive the right to participate in class actions and, where arbitration does not apply, waive trial by jury.
  • Carve-outs. Either party may bring qualifying claims in small-claims court, or seek injunctive relief in court for intellectual-property infringement or unauthorized access.
  • Opt-out. You may opt out of arbitration within 30 days of first accepting these Terms by emailing support@autocampaign.ai with your account email and a statement that you opt out of arbitration. If arbitration is found unenforceable, disputes will be resolved in the state or federal courts located in Delaware, and both parties consent to their jurisdiction.

23. Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control — including natural disasters, war, terrorism, labor disputes, internet or utility failures, government action, or failures of telecom carriers and other third-party providers.

24. General

  • Notices. We send notices to your account email; they are deemed received one business day after sending. Send legal notices to support@autocampaign.ai or to our postal address below.
  • Changes to these Terms. We may update these Terms. For material changes, we will give at least 30 days' notice by email or in-app. Continued use after the effective date is acceptance; if you do not agree, cancel before the change takes effect.
  • Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
  • Publicity. We may identify you as a customer using your name and logo; opt out anytime by emailing support@autocampaign.ai.
  • Export compliance. You will comply with US export control and sanctions laws and represent that you are not on any US government denied-party list.
  • Entire agreement; severability; waiver. These Terms and our Privacy Policy are the entire agreement between us regarding the Services and supersede prior agreements. If any provision is unenforceable, the rest remain in effect. Failure to enforce a provision is not a waiver. There are no third-party beneficiaries.

25. Contact

Omega Logic LLC (operating AutoCampaign.ai) 8 The Green, Suite A Dover, DE 19901, United States Phone: (415) 704-6364 Email: support@autocampaign.ai