Hear from your whole list with a one-word reply
Survey links go unclicked because they ask customers to leave the conversation they're already in. A text poll meets people where they replied last time: one question out, one word back. Ask your list, watch the votes tally, and message the group that answered — all from the same platform your campaigns run on.
What is text to vote?
Text to vote lets a business ask its list a question over SMS and collect answers as plain text replies. Customers vote by replying with one of the options, votes are tallied automatically, and the results show what your audience actually wants — no survey link, no app, and nothing new to learn.
Benefits
Answers arrive as texts
Set a question and its reply options, and every vote comes back as a plain text reply — parsed and counted for you. Your customers already know how to answer a text; there's nothing to click, download, or sign into.
Results become your next audience
The people who voted for an option aren't just a chart — turn them into a segment and message them next. The group that voted for Tuesday hears about Tuesday. A poll ends as a targeted audience, not a report nobody opens.
Every reply stays respectful
Opt-out replies always take precedence over vote counting, so a STOP is honored automatically instead of being read as an answer. Consent stays recorded on every contact, poll or no poll.
The plan
How it works
- 1
Write the poll.
Create a question with its reply options — "Which special next week? Reply 1, 2, or 3" — as a poll on your number.
- 2
Send it to a list.
Deliver the question to the contacts you choose, the same way your other sends go out.
- 3
Turn results into a segment.
Watch votes tally in the poll's results, then create a segment from the voters you want to message next.
Product preview: a poll results view with the question at the top, its reply options with vote tallies, and an action to create a segment from the results.
Success looks like
Use cases
Restaurant owner.
"Which special should headline next week? Reply 1, 2, or 3." The kitchen plans around real demand, and the voters get first word when their pick hits the menu.
Gym manager.
Members vote on the next class time before the schedule is printed. The segment that voted for 6am gets the reminder when the class opens.
Boutique retailer.
"Which drop should we restock?" VIP customers pick the product, and the ones who voted for it are the first to hear it's back on the shelf.
AutoCampaignProduct preview: a poll results view with the question at the top, its reply options with vote tallies, and an action to create a segment from the results.
The answer, and the audience who gave it.
- Text to join — grow the list you'll be polling.
- Smart Segments — the targeting layer your poll results feed into.
Still deciding?
Frequently asked questions
Straight answers about how Text-to-Vote works, what it costs, and what happens after you sign up.
Prefer to ask a person? Book a demo →What happens if someone replies STOP instead of voting?
STOP always wins. Opt-out requests are processed before any vote is counted, so a STOP reply removes that contact from your list instead of being recorded as an answer — automatically, every time. A poll never overrides someone's opt-out.
What can I do with poll results?
Turn them into a segment. The group that voted for an option becomes an audience you can message next — announce the winning special to the exact people who asked for it. The result of a poll isn't a chart; it's your next send's recipient list.
Get real answers without sending a survey link.
Consent recorded, opt-outs honored automatically.